PRIVACY POLICY
This Policy concerns the Protection of Personal Data (hereinafter “PD”) as implemented by HAPY, a limited liability company whose registered office is located at Parc Marcel Dassault, 150 Rue Amelia Earhart, 34430 Saint-Jean-de-Védas, France, registered with the Montpellier Trade and Companies Register under identification number 833 861 248, represented by Mr. Valery PERINET in his capacity as Manager.
This Policy describes the manner in which we collect and use your personal data in connection with the http://www.aquavie.fr and the associated services.
This Policy does not apply to any product, service, website or content offered by third parties or governed by their own data protection policy.
This Policy outlines our guidelines and practices relating to your personal information (information about you that allows you to be identified) and its processing. This Policy may be modified at any time.
PRESENTATION
HAPY SARL is committed to protecting the confidentiality and security of your data.
Our aim is to provide you with our products and services while respecting your privacy and the commitments we have made in our two Data Protection principles:
1. Your data belongs to you
2. Your data is protected
HAPY SARL undertakes to offer its products, services and resources in accordance with the requirements of the General Data Protection Regulation (GDPR).
Protecting the information entrusted to us is a matter to which HAPY SARL attaches the highest importance.
HAPY SARL hosts and operates the website aquavie.fr, which includes the processing and storage of all data collected on or through the website.
If you decide to use the website [www.aquavie.fr](http://www.aquavie.fr), you agree that HAPY SARL may collect and use information about you, including personal and financial information, under the conditions defined in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy or any modifications made to these terms, please leave the website [www.aquavie.fr](http://www.aquavie.fr) and refrain from purchasing any HAPY SARL product offered for sale on this site.
What information is collected on [www.aquavie.fr](http://www.aquavie.fr)?
You may use the website [www.aquavie.fr](http://www.aquavie.fr) without providing personal information to HAPY SARL. However, you will need to provide certain information, including:
- your last name, first name(s), date of birth, address, telephone number and email address if you wish in particular to receive information from HAPY SARL
- as well as certain financial information (such as your bank card or credit card number) if you decide to purchase products offered on the website [www.aquavie.fr](http://www.aquavie.fr), for payment of the ordered products and processing of your order.
The user must indicate, when creating their account, whether they are over 16 years old. Otherwise, they will not be able to place an order on the website [www.aquavie.fr](http://www.aquavie.fr).
Payment of your orders and payment details:
When you make a payment on our site, your payments are secure. HAPY SARL does not collect your payment data. All your bank details are collected only by our PCI-DSS certified payment service provider (Be2bill), which guarantees secure payments. When you pay for an order, the card used for the payment is kept for the time necessary for the transaction and then for a period of 13 months from the payment in order to guarantee proof of the transaction and fight against payment card fraud.
The information provided on the website [www.aquavie.fr](http://www.aquavie.fr) will be stored on the WIX server in France (see our GTC in this regard).
The retention period for your personal information is 10 years. However, your bank card or credit card number, stored in order to facilitate reimbursement by HAPY SARL in the event of exercising the right of withdrawal, will be deleted within 15 days from your receipt of the ordered product.
You may also send an email at any time requesting HAPY SARL to delete the personal information concerning you once your order has been processed and delivered (see “My Account”). HAPY SARL may collect non-personal information about you even if you do not purchase any product on the website http://www.aquavie.fr.
HAPY SARL may also disclose the information you have provided if it believes in good faith that such disclosure is necessary to comply with applicable law, a subpoena or any other legal process. For example, HAPY SARL may disclose the information necessary to identify or contact a person or to bring legal action against a person or entity likely to violate HAPY SARL’s General Terms and Conditions of Sale and Use or likely to cause harm or disrupt other users of the website http://www.aquavie.fr. In the event that HAPY SARL, or all or part of its assets, is acquired by a third party, the customer list of http://www.aquavie.fr may be included in the transferred assets.
As HAPY SARL does not control the privacy policies or practices of third parties to whom it transmits information about users of the HAPY SARL website, this Privacy Policy does not cover the use or disclosure of this information by those third parties.
How do we manage the content you share on social networks?
You may choose to use the hashtags we provide to tag your content on social networks such as Instagram, Facebook, Twitter, Pinterest, YouTube or LinkedIn.
By using these hashtags, you acknowledge and consent that your content may appear on our site and be used to link to our products or services.
We remind you that information you make public on social networks may be viewed, used and stored by others around the world, including in countries without laws providing adequate protection of your personal information as defined in your country of residence.
We also draw your attention to the fact that when you submit content using one of our hashtags, your use of social networks is governed exclusively by the terms and conditions of those social networks. We invite you to review them and refer to them regularly.
If you no longer wish any of your content to appear on our site, please delete it from the social network or stop using one of our hashtags.
Links:
The website http://www.aquavie.fr may contain links to third-party websites. HAPY SARL has no control over the content, privacy policy, personal data protection practices or actions of these websites. The use of information you may provide to third parties on other websites, or that such third parties may collect on other websites, is not governed by this Privacy Policy.
You should carefully review the privacy and personal data protection policies of third-party websites and contact the operators of these sites if you have any questions about how they use information concerning you.
HAPY SARL cannot be held responsible for any third party, its affiliates or its agents who do not use information concerning you in accordance with that third party’s privacy policy or in accordance with any contractual or legal obligation to which that third party, its affiliates or agents may be subject.
Security:
We have implemented technical and operational measures designed to protect personal data against accidental loss, alteration, disclosure or unauthorized access.
The personal information you provide to us is stored on our password-protected servers behind firewalls, and we use SSL (Secure Sockets Layer) encryption to ensure that the transmission of sensitive payment and contribution information is properly encrypted and protected.
We train our employees on the importance of data protection and specifically focus on protective measures against unauthorized disclosure of personal data.
You are also responsible for the security of your information, including keeping confidential the passwords we have given you or that you have chosen. We encrypt the passwords stored on our website to protect them from unauthorized access. We ask you not to share your password with anyone and to be cautious about the information you share in the public areas of our website, which can be viewed by all its users.
Unfortunately, the security of data transmissions over the Internet cannot be guaranteed. We do everything possible to protect your personal data, but we are not able to guarantee the security of the data you transmit through our website or any public network.
You assume the risks associated with any transmission of personal data. Without prejudice to the mandatory legal obligations to which we may be subject, we cannot be held responsible for any circumvention of the confidentiality or security measures contained on our website.
Only authorized personnel of HAPY SARL and personnel of third-party companies (e.g. service providers) have access to your personal data.
HAPY SARL personnel who have access to your personal data are required to comply with confidentiality regulations.
Your rights:
In accordance with your rights under European data protection legislation, you have the right to access the information we hold about you, the purpose of its use, to whom it may have been disclosed, as well as other information. We generally need one month to respond to access requests.
However, we reserve the right to verify your identity and may, in the case of complex requests, need two months to respond.
We may also request financial compensation for administrative costs incurred in the case of excessive or manifestly unreasonable requests.
We may also request additional information to locate the data you are seeking, and certain legal exemptions to your right of access exist in accordance with European data protection legislation.
Under European data protection legislation, you have the following rights, which can be exercised by making a written request to us:
1. right to correct personal data in our possession that is inaccurate or incomplete
2. right to the erasure of personal data as soon as possible when it is no longer necessary for the purposes for which it was collected
3. right to object to the automated processing of your personal data, where applicable (for example, for automated background checks)
4. right to object to the use of your personal data for direct marketing purposes
5. right to object and/or restrict the use of personal information for any purpose other than that specified above, unless there is a legitimate reason
6. right to the portability of personal data to another data controller when the data has been collected with your consent or is used in a contractual context and processed automatically.
Please note that, in order to be fully compliant, these requests may be forwarded to third parties involved in the processing of your personal data on our behalf.
If you wish to exercise any of these rights, please write to us at the address below.
If you make a request and are not satisfied with our response or believe that we are processing your personal data unlawfully, you have the right to lodge a complaint with the CNIL.
Under certain conditions, you may also request the blocking or deletion of your personal data held by NAHÉ, unless it is kept for legitimate legal purposes.
To communicate with HAPY SARL regarding questions or issues concerning its data processing procedure, please contact the Data Protection Officer at the following email address: [contact@aquavie.fr](mailto:contact@aquavie.fr)
Where applicable, you must ensure that you provide HAPY SARL with updates or changes to the information concerning you, including in particular your postal and/or email address, so that we can ship your orders to the correct address and contact you about them if necessary.
HAPY SARL may also retain, for archiving purposes, copies of communications with users of the website [www.aquavie.fr](http://www.aquavie.fr) and any replies to questions or comments sent to users by our Customer Service.
Modifications and updates to the Privacy Policy:
By using the website http://www.aquavie.fr, you agree to the collection and use of your information in the manner described in this Privacy Policy.
This Privacy Policy reflects the professional practices in effect on [www.aquavie.fr](http://www.aquavie.fr) and may be modified and updated. In the event of modification or update, the revised Privacy Policy will be posted on the website http://www.aquavie.fr, with mention of the last update date.
If you allow HAPY SARL to keep in its customer database the confidential information you provide on the website [www.aquavie.fr](http://www.aquavie.fr), and HAPY SARL intends to disclose this information to third parties or subsidiaries in a manner not covered by this Privacy Policy, HAPY SARL will notify you in writing and provide you the opportunity to refuse any further use or disclosure of your personal information.
Contact us:
If you have any questions about the Privacy Policy and NAHÉ’s practices regarding the protection of personal data, please feel free to contact us at[contact@aquavie.fr or by mail at HAPY SARL, Parc Marcel Dassault, 150 Rue Amelia Earhart, 34430 Saint-Jean-de-Védas.
COOKIE POLICY
What is a cookie?
A cookie is a small text file saved on your computer, tablet or mobile device that allows data to be recorded and tracked regarding your use of the website.
[www.aquavie.fr](http://www.aquavie.fr) uses cookies in order to identify you or to store your selection of products in your cart, for example. Cookies are managed by your internet browser.
By continuing to use the [www.aquavie.fr](http://www.aquavie.fr) website, you accept the setting of our cookies and acknowledge that you understand the terms of our cookie policy.
You can modify your preferences at any time by going to the “Manage your cookie preferences” section.
Which cookies do we use?
Two types of cookies are present on our site:
• Cookies strictly necessary for the operation of the site
These cookies allow you to use the main functionalities of the [www.aquavie.fr](http://www.aquavie.fr) website, such as storing your selection of products in your cart. These cookies facilitate browsing and are necessary to make online purchases.
• Third-party cookies
These include statistical analysis cookies that collect information on browsing carried out on our site, allowing us to improve your user experience and adapt the services to your preferences. There are also advertising cookies that aim to personalize and/or improve content and navigation by offering you services likely to interest you on other websites. All information collected is anonymous.
You can modify your preferences at any time by going to the “Manage your cookie preferences” section.
Manage your cookie preferences:
You can easily disable and/or delete cookies from your computer, tablet or mobile device through your browser’s settings.
We recommend not disabling cookies strictly necessary for the functioning of the site (cookies marked “mandatory” in the “Which cookies do we use?” table) as this would prevent you from ordering online and from benefiting from the services of the [www.aquavie.fr](http://www.aquavie.fr) website.
In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser while taking into account the purpose of the cookies.
More information about cookies is available on the CNIL website: https://www.cnil.fr/vos-droits/vos-traces/les-cookies/